Terms and Conditions (T&C) for Participants in Luamira Events

Status: 12 December 2025

Please read these Terms and Conditions carefully, as they constitute a legally binding agreement between you and us and contain important information about your statutory rights and obligations. These Terms and Conditions are also available as a service translation in English. The German version is legally binding.

1. Scope of Application

1.1 These Terms and Conditions apply to all contracts relating to participation in paid and free virtual live events, workshops, sessions or similar formats (hereinafter referred to as “Event(s)”) offered by:

Luamira
Amelie Hemberger – Luamira
Hauptstraße 2
76779 Scheibenhardt
info@luamira.com
VAT ID: DE457327028

1.2 Luamira is the contractual partner of any person who wishes to make use of the above-mentioned services (hereinafter referred to as the “Participant”).

1.3 Deviating terms and conditions of the Participant shall not be recognized unless Luamira expressly agrees to them in writing.

1.4 These Terms and Conditions apply in the version valid at the time of registration.

2. Contract Formation / Registration

2.1 Registration for an Event takes place via the registration form on the Luamira website. Participants must truthfully complete all mandatory fields during registration and accept these Terms and Conditions.

2.2 A binding contract is concluded once the Participant has fulfilled the requirements set out in section 2.1 and has clicked the button “zahlungspflichtig buchen” (“book with obligation to pay”).

2.3 All Events are offered with a maximum number of participants. Once this limit is reached, further bookings are no longer possible. If, due to a technical malfunction or a comparable automated process, a booking is nevertheless made after the maximum number of participants has been reached, Luamira shall not be bound by its declaration of intent to conclude the contract. In such a case, Luamira shall inform the apparent participant within a reasonable time and, if applicable, refund any participation fee already paid.

3. Services and Changes

3.1 The scope of services (Event content, time, planned schedule, platform access, technical requirements) results from the description on the Event page and forms the basis of the contract. The participation link via Zoom will be sent after full registration and conclusion of the contract.
3.2 Luamira reserves the right to change details of the Event (e.g. schedule or sequence) if this is necessary for objective or technical reasons. Participants will be informed of any changes in good time.

3.3 In the event of significant changes that affect the nature or purpose of the event (e.g. change of host or significant change of content), participants will be informed as soon as possible. In such cases, the participant may request a free rebooking, withdrawal from the contract or a refund of the participation fee.

3.4 At Luamira’s discretion, a recording of the Event may be made available to participants, regardless of whether they actually attended the event. The recording may be viewed for 72 hours after it is first made available. There is no legal obligation to provide a recording. Luamira is also not obliged to provide a complete recording and may instead provide an edited or otherwise modified version.

4. Prices, Payment Terms, Cancellation and Refunds

4.1 For paid Events, the stated participation fee is binding and includes VAT.
4.2 All prices include German VAT. Luamira currently makes use of the small-scale regulation for EU-wide online sales below EUR 10,000 in accordance with Article 59c of the EU VAT Directive.

4.3 The available payment methods result from the booking process on the website and form part of the contract. No other payment methods are offered.

4.4 Refunds in the event of cancellation by LuamiraIf Luamira cancels an event (e.g. due to failure to reach the minimum number of participants, important reasons, force majeure or technical disruptions caused by third parties), the participant shall receive a full refund of any participation fee already paid.

4.5 Withdrawal by Participants: A contractual right of withdrawal exists only if it is expressly provided for in the event description or these Terms and Conditions. Unless otherwise stated therein, there is no entitlement to a refund after a specified point in time before the event begins. Statutory withdrawal rights of the participant are limited to breaches of duty for which Luamira is responsible.
Participants may request cancellation of a booked Event via the following form: www.luamira.com/storno
4.6 There is no entitlement to a refund if the event has taken place and the service has been provided in accordance with the contract, even if the content or execution did not meet the participant’s subjective expectations. Luamira owes only the performance of the event as described in the Event description. No specific learning success, entertainment value or personal impact is guaranteed.

5. Platform Access and Technical Requirements

5.1 Participation in an event requires a functioning internet connection and, where applicable, certain technical equipment (e.g. browser, microphone, camera). Luamira assumes no liability for problems arising from inadequate technical equipment on the participant’s side.
5.2 Luamira endeavors to make the website, booking system and event platforms used (currently Zoom) available with minimal interruption. However, temporary restrictions or outages may occur that are beyond Luamira’s control (e.g. maintenance work, force majeure, technical problems with third-party providers).
5.3 Participants are not entitled to uninterrupted availability at all times. If an event cannot take place as planned due to such disruptions, Luamira will endeavor to offer an alternative date or format. If this is not possible, any participation fees already paid will be refunded. 

6. Recordings, Copyright and Rights of Use

6.1 Recording of the Event is permitted only by Luamira or by third parties commissioned by Luamira. Participants will be informed of this before the Event begins.
Participants who activate their camera or microphone during the Event consent to image and audio recordings of their person becoming part of the recording. Participants who do not wish this may follow the Event with their camera switched off and microphone muted.

By registering, Participants agree that recordings may be used for internal purposes (e.g. quality assurance).
Any further use of recordings (e.g. publication on social media or for marketing purposes) will only take place with the separate, explicit consent of the persons concerned who are visible or audible in the relevant excerpt.

6.2 All content, materials, presentations and similar items provided as part of the event are protected by copyright. Participants do not acquire any rights to reproduce, distribute or publicly make available such content unless expressly permitted.

Participants are not entitled to store, record, reproduce, distribute or make publicly accessible any content provided during the Events (including presentations, videos, documents, audio and visual materials) without the express consent of the copyright holder or authorized party. This also applies to screenshots, screen recordings and recordings of the Event.

7. Use of AI-Based Translation Tools

7.1 To support international Participants, Luamira may use AI-based translation systems (e.g. automatic subtitles or simultaneous translation by third-party providers such as Wordly) for certain Events. These translations are provided solely to facilitate understanding and do not claim to be complete or accurate.
Luamira assumes no warranty for the accuracy, completeness or comprehensibility of the translations.
Participants acknowledge that personal statements or chat contributions may be processed via external systems as part of the translation process and expressly consent to such processing by using the translation function.

8. Liability, Warranty and Indemnification

8.1 Luamira shall be liable only for damages caused by intent or gross negligence, as well as for damages resulting from injury to life, body or health. Liability for other damages (e.g. loss of profit) is excluded to the extent permitted by law. These limitations of liability also apply to breaches of duty by or in favor of persons whose fault Luamira is responsible for under statutory provisions. They do not apply if Luamira has fraudulently concealed a defect or assumed a guarantee. In all other respects, Luamira’s liability is excluded.


8.2 Participation in Events is at the Participant’s own risk. Participants are solely responsible for ensuring that they meet the necessary health and physical requirements for participation in sporting, physical or other practical activities. Participants should seek medical advice before engaging in physical activities to determine whether they are medically fit to do so.

8.3 The Host is solely responsible for the accuracy, appropriateness and legality of the content contributed to the Event. Luamira does not guarantee that results, tips or recommendations provided by the Host during the Event will lead to any particular outcome or success.

8.4 The Participant shall indemnify and hold harmless Luamira and, where applicable, the Host against any third-party claims arising from participation in the Event or the implementation of content from the Event, unless such claims are based on intentional or grossly negligent conduct by Luamira or the Host.

9. Data Protection

9.1 Luamira collects, stores and processes Participants’ personal data in the course of Event organization and performance. Details are set out in Luamira’s Privacy policy .
9.2 For the purpose of conducting the Event, it may be necessary for Participants to provide certain data (e.g. name, email address, address if Event-specific materials are to be sent). Such data will be used exclusively for contractual purposes and will not be used for other purposes without consent.

10. Right of Withdrawal

10.1 If the Participant is a consumer, they are entitled to a statutory right of withdrawal. The Participant is informed below about the content and requirements of this right of withdrawal (section 10.2), its expiry (section 10.3) and the model withdrawal form to be used (section 10.4).


10.2 Content and Requirements of the Right of Withdrawal:

  • 10.2.1 (Withdrawal period) The Participant has the right to withdraw from the contract with Luamira within fourteen days without stating reasons.
  • 10.2.2 (Commencement of the withdrawal period) The withdrawal period begins upon receipt of this notice in text form, but not before conclusion of the contract and not before fulfillment of the information obligations pursuant to Article 246 § 2 in conjunction with § 1 (1) and (2) of the German Introductory Act to the Civil Code (EGBGB). Timely dispatch of the withdrawal declaration is sufficient to meet the deadline.
  • 10.2.3 (Form) To exercise the right of withdrawal, the Participant must inform Luamira of their decision to withdraw from the contract by means of a clear declaration in text form (e.g. letter sent by post, fax or email). The Participant may use the model withdrawal form provided below, but use of this form is not mandatory.
  • 10.2.4 (Address) The withdrawal must be addressed to: Amelie Hemberger – Luamira, Hauptstraße 2, 76779 Scheibenhardt, Germany
  • 10.2.5 (Effect) In the event of an effective withdrawal, the services received by both parties must be returned and any benefits derived must be surrendered. If the received service cannot be returned, or only in a deteriorated condition, compensation for value must be provided. This may result in the obligation to fulfill contractual payment obligations for the period up to withdrawal. Refunds must be made within 30 days. The period begins for the Participant upon dispatch of the withdrawal declaration and for Luamira upon receipt of the withdrawal declaration.

10.3 Expiry of the Right of Withdrawal

  • 10.3.1 In the case of participation in a free Event, the right of withdrawal expires under the conditions of § 356 (5) no. 1 German Civil Code (BGB) if Luamira has begun performance of the contract. Pursuant to § 312f (3) BGB, this requires that the consumer expressly consented to the expiry of the right of withdrawal prior to contract conclusion and that the entrepreneur documented this in the contract confirmation.
  • 10.3.2 In the case of participation in a paid Event, the right of withdrawal may expire under the conditions of § 356 (5) no. 2 BGB if Luamira has begun performance of the contract after the Participant
  • 10.3.2.1 expressly agreed that Luamira may begin performance of the contract before expiry of the withdrawal period, and
  • 10.3.2.2 confirmed their knowledge that, by giving such consent, their right of withdrawal expires upon commencement of contract performance.

10.4 Model Withdrawal Form
I/we hereby withdraw from the contract concluded by me/us for the provision of the following service: -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
(precise description of the service: free/paid Event, if applicable price)
Contract concluded / service booked on: _____________________________________________(Date)
Name and address of the consumer: __________________________________________________
Place, date:_____________________________________________ (Signature of the consumer (only if submitted in writing)

 

10.5 Pursuant to § 312g (2) no. 9 BGB, there is no right of withdrawal for time-bound leisure services (e.g. online Events with a fixed date or period).

10.6 If a right of withdrawal is excluded or restricted, this will be clearly indicated in the respective booking process.

11. Participant Code of Conduct

11.1 Luamira exercises virtual house rights at all Events.
11.2 Participants undertake to comply with the rules of conduct and netiquette incorporated into these Terms and Conditions and available at: https://www.luamira.com/en/unser-miteinander/ .
11.3 Luamira is entitled to exclude Participants who violate these rules or disrupt the course of an Event at any time and without prior notice.
11.4 In such cases, there is no entitlement to a refund of the participation fee.

12. Community Guidelines

12.1 Luamira understands itself as a respectful community based on the core values of authenticity, respect, diversity, openness and mutual support. Participants undertake to respect these values and, in particular, to:

  • treat personal content and contributions of others confidentially
  • refrain from placing advertising or commercial offers without Luamira’s consent
  • not share content that violates applicable law or third-party rights

12.2 Decisions regarding exclusion are made by Luamira at its own discretion.
12.3 Violations of the community rules may result in exclusion from the community or from individual Events.

13. Damages / Contractual Penalty

13.1 Luamira is entitled to claim contractual damages if a Participant violates their contractual obligations.

13.2 The Participant is obliged to pay a contractual penalty at the discretion of the court if they repeatedly and, despite prior warning, continue to seriously disrupt an Event.

14. Final Provisions

14.1 No oral or written side agreements exist. A contract concluded with inclusion of these Terms and Conditions replaces all prior agreements between the parties relating to the subject matter of the contract.

14.2 Amendments and supplements to this contract must be made in writing. This also applies to any waiver of this written form requirement.

14.3 German law shall apply. The place of jurisdiction for all disputes arising from or in connection with this contract shall be the registered office of Luamira, provided the requirements of § 38 German Code of Civil Procedure (ZPO) are met. Luamira is also entitled to bring proceedings before any other competent court.

14.4 The European Commission provides a platform for online dispute resolution, available at: https://ec.europa.eu/consumers/odr
Luamira is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

14.5 Should any provision of this contract be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. In place of the invalid or unenforceable provision, the parties undertake to agree on a valid provision that comes as close as legally and economically possible to the intent and purpose of the invalid or unenforceable provision. The same applies to any contractual gaps.